Managing custom bridal jewellery, customer repairs, and wholesale production on paper slips leads to missed delivery dates, misplaced packets, and angry customers. GoldMatrix's Order Management module connects your sales counter directly to your workshop and outside vendors. Log custom sale orders with photos and advance receipts, track repair orders through every stage of fixing, generate manufacturing work orders for karigars, and manage outsourced vendor jobs — all with automated customer WhatsApp status updates.
Capture custom customer orders with design photos, target metal weight, diamond 4Cs specifications, delivery deadlines, and advance cash/old gold payments.
Log customer repair jobs (resizing, stone replacement, soldering, rhodium) with received gross weight, photo verification, and digital repair barcodes.
Move orders seamlessly through visual status stages (Design Approved > In Workshop > Setting > Polishing > Ready) with real-time bottleneck alerts.
Automatically convert approved customer sale orders into factory work orders with Bill of Materials (BOM), allocated pure gold, and assigned karigar units.
Track orders sent to external specialized workshops (micro-pave diamond setting, laser engraving) with vendor challans and weight audit upon return.
Create high-converting 3D CAD design quotations with live metal rate estimates, making charge calculations, and shareable WhatsApp PDF links.
Comprehensive searchable register tracking every customer order, delivery challan, pending balance, and sales executive attribution.
Visual representation of custom bridal orders moving from initial customer CAD quotation to factory work orders, outsourced vendor tracking, and final delivery.
Built for custom jewellery designers, bridal showroom order desks, repair centers, and wholesale coordinators who need total accountability over bespoke customer orders and strict delivery deadlines.
Join 1,500+ jewellery businesses who have simplified operations and eliminated errors with GoldMatrix ERP.
